Shipping and Delivery

Shipping (Updated 26/02/2024)

Freight will now be quoted per consignment.

You will be contacted confirming stock, freight cost, account details etc and then a proforma invoice will be sent to you for payment within 48 hours.

As a guide to freight costs, goods delivered to all areas of metro and greater Melbourne incur a Flat Rate freight and handling fee of $25 + GST PER CONSIGNMENT. 

Goods delivered to metro Canberra, Sydney, Gold Coast, Brisbane, Adelaide, Perth, Hobart and Launceston incur a Flat Rate freight and handling fee of $35 + GST PER CONSIGNMENT. 

Goods delivered to all regional and outer regional areas incur a Flat Rate freight and handling fee of $50 +GST PER CONSIGNMENT up to 100mt. Regional orders over 100mt will be at freight cost.

Wide width drapery will incur shipping of $60 (plus GST) for delivery outside of Greater Melbourne due to the size.

Please note we do not impose any small order surcharges, nor is there any penalties for deliveries to private addresses.

We only deliver to street addresses within Australia...no PO Boxes as we use courier services.

Delivery

You will be notified when your order has been despatched, however in most cases, it should be sent by following day after payment is received.

Please allow 1 - 5 business days for delivery, depending on your location.

We currently are unable to provide tracking details but please feel free to contact us if you are wanting more info.

Complimentary Sample Cutting Service

All cuttings will be sent via Express Post for free, and you will be notified when your order has been posted.

In most cases, your request will be sent the same day if placed by 1pm!