Shipping and Delivery
Shipping (Updated 06/08/2024)
FREIGHT GUIDE:
Freight will be quoted per order regardless of meterage.
You will be contacted confirming stock, freight cost, account details etc and then a proforma invoice will be sent to you for payment within 48 hours.
Goods delivered to all areas of metro and greater Melbourne usually incur a Flat Rate freight and handling fee of $25 + GST PER CONSIGNMENT.
Goods delivered to metro Canberra, Sydney, Gold Coast, Brisbane, Adelaide, Perth, Hobart and Launceston usually incur a Flat Rate freight and handling fee of $35 + GST PER CONSIGNMENT.
Goods delivered to all regional and outer regional areas usually incur a Flat Rate freight and handling fee of $50 +GST PER CONSIGNMENT up to 100mt. Regional orders over 100mt will be at freight cost.
Wide width drapery will usually incur shipping of $60 (plus GST) for delivery outside of Greater Melbourne due to the size.
Please note we do not impose any small order surcharges, nor is there any penalties for deliveries to private addresses.
We only deliver to street addresses within Australia...no PO Boxes as we use courier services.
Delivery
You will be notified when your order has been despatched, however in most cases, it should be sent by following day after payment is received.
Please allow 1 - 5 business days for delivery, depending on your location.
We currently are unable to provide tracking details but please feel free to contact us if you are wanting more info.
Complimentary Sample Cutting Service
All cuttings will be sent via Express Post for free, and you will be notified when your order has been posted.
In most cases, your request will be sent the same day if placed by 1pm!